Water Quality Department


We strive to comply with applicable Federal and State clean water laws and regulations by protecting water quality by preventing pollution, providing education on the importance of water quality to the environment and the public health, and promoting public involvement in the stewardship of the local water environment.


Delinquent Stormwater Collections (Payment Inquiry)

Frequently Asked Questions regarding Stormwater and Fees

Hamilton County MS4 Annual Report 2019-2020

Our Staff:

Crystal Bishop: Program Manager
Barrett Fisher: Project Designer/Plans Reviewer
Norman (Buddy) Smith: Inspector
Adam Reynolds: Senior Engineering Technician
Delphine (Dee) Battle: Program Coordinator
Chad Wheeler: Water Quality Specialist
Tara Swilley: Senior Account Clerk


Multi-jurisdictional Program

The Hamilton County Stormwater Pollution Control Program includes East Ridge, Collegedale, Ridgeside, Lakesite, Red Bank, Soddy Daisy, Lookout Mountain and the urbanized portion of unincorportated Hamilton County. The City of Chattanooga, Hamilton County, and the Town of Signal Mountain drafted a Best Management Practices (BMP) Manual for each issue.


Best Management Practices (BMP) Manual

Best Management Practices (BMP) DRAFT Manual

Tennessee State Requirements for the program are:

  • Provide public education and outreach regarding storm water (see our Education Programs)
  • Provide opportunities for public participation
  • Seek out illegal storm water discharges and investigate pollution reports (How to report pollution information)
  • Permit, monitor, and enforce construction site and post-construction site runoff controls.
  • Pollution Prevention and good housekeeping for public facilities

Other Documents Supporting the Program




Educational Materials


Project WET – Water Education for Teachers

The Water Quality Program provides opportunities for teachers to attend workshops administered by the Project WET program. The program facilitates and promotes awareness, appreciation, knowledge, and stewardship of water resources through their classroom ready teaching aids and the establishment of international Project WET programs. Project WET on PBS Tennesee Wild Side Video

Visit the Project WET website


Project WaterWorks!

WaterWorks! is a pilot public education program through the Middle Tennessee State University (MTSU) Center for Environmental Education. This statewide education and outreach program provides public service announcements in cooperation with the Tennessee Association of Broadcasters at a greatly reduced rate. The accompanying lesson plan (PDF Format) and coloring sheet (PDF Format) are available for public use.



Homeowner's Guide (PDF Format)

Tennessee Erosion Prevention and Sediment Control Training and Certification Program for Construction Sites

The Tennessee Department of Environment and Conservation (TDEC) has adopted a general permit to aid in the erosion prevention and sediment control at construction sites. An integral part of improving water quality in Tennessee’s streams is the training of those requesting coverage under the TDEC Construction General Permit (CGP) Notice of Intent. To meet this need, the Center has developed two training workshops for developers, contractors, engineers and other professionals, inspection personnel, and enforcement officials responsible for all aspects of preparation and implementation of Storm Water Pollution Prevention Plans (SWPPP) for preventing erosion and controlling sediment at construction sites 1 acre or larger in size. Workshop participants will receive resource notebooks and materials used by the instructors in presenting the courses. Handout materials include the Tennessee Erosion & Sediment Control Handbook of recommended Best Management Practices (BMPs), TDEC Construction General Permit requirements, and SWPPP example; manual of Design Principles for Erosion Prevention & Sediment Control for Construction Sites; all workshop presentation slides; and a CD containing several other public domain design and analysis software and reference materials. As of June 17, 2007, all persons assigned to inspect erosion and sediment controls are required to obtain a Level I Certification


Tennessee Stormwater Training

Address & Contact Information

Google MapsMap to the Water Quality Department

Address: 1250 Market Street, Suite 3044 Chattanooga, TN 37402

Hours of Operation: Monday to Friday 8:00 A.M. to 4:00 P.M.
Except for these holidays

Phone number: 423-209-7851 and FAX number: 423-209-7852

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